FIDP can provide the following services:

• IT infrastructure capacity - support in reviewing bank IT infrastructure capacity and the hardware and software requirements for the existing business operations; this also addresses the level of integration between branches and the head office
• Reporting system - support in assessing the adequacy of a bank’s MIS/reporting systems
• System improvements - recommendations on system enhancement and/or replacement in order to mitigate identified risks and concerns
• Hardware / software recommendations - support in the process for selecting hardware types and software providers, if necessary